Talis Status

All Systems Operational

About This Site

This page provides you with system information for Talis Subscription Services. We use this page to update you on current issues affecting Talis Subscription Services, and their severity. If you arrive at this page and cannot see an issue being reported for something you are experiencing, please do raise a support ticket (https://support.talis.com) and we can investigate for you.

For other information about Talis Aspire support please view the knowledge base: https://support.talis.com where you will find links to more material.

Uptime statistics are viewable by following this link: http://stats.pingdom.com/7pqrgz3z8vkf

Reading Lists Operational

General Operational

Bibliography Operational

Hierarchy Import Operational

Quick Add Operational

Dashboard Operational

Rollover Operational

Reports Operational

Reviews Operational

Digitised Content Operational

General Operational

Elevate Operational

General Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 21, 2021

No incidents reported today.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

CLA Check Permissions in Talis Aspire Copyright Clearance

Resolved - This incident has been resolved.
Oct 19, 08:12 UTC

Identified - A fix for this issue has been identified and our team are working on a fix for this, we will work to keep you updated.
Oct 14, 13:50 UTC

Investigating - There is currently an issue with the CLA Check Permissions feature which means that requests for UK items for UK users are being referred. We are currently investigating.
Oct 12, 15:58 UTC

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

Oct 13, 2021

Reviews delayed in the Processing status

Resolved - This incident has been resolved.
Oct 13, 14:34 UTC

Investigating - We are currently investigating with a high-priority issue relating to Reviews within Talis Aspire. Currently, there are delays in the processing status and stages of reviews. This is for our APAC and Europe universities.

We will work to keep you updated as we gather more information on this issue.
Oct 13, 12:57 UTC

Oct 12, 2021

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021

No incidents reported.